At Allin I Villin, customer satisfaction is our top priority, and we want you to love every purchase you make from us. We understand that sometimes things don’t work out as planned. That’s why we offer a 7-day hassle-free return policy for all clothing items to ensure that you are completely satisfied with your order.
Conditions for Returns:Return Period: You can return any clothing item within 7 days from the date of delivery. Condition of Items: Items must be returned in their original condition, unworn, unwashed, and with all tags intact. Any item showing signs of wear, damage, or alteration may not be accepted for return. Original Packaging: Please return the product in its original packaging to ensure it remains in good condition.
Proof of Purchase: Ensure you have the original receipt or proof of purchase. This will help us process your return faster.
Request a Return: Within 7 days of receiving your order, contact our customer service team via email or phone to request a return. Provide your order number and the reason for the return. Prepare the Package: After your return request is approved, carefully pack the clothing item in its original packaging.
Shipping the Item: We will provide you with a return shipping label, or you can arrange your own shipping. Ensure the item is securely packaged to avoid damage in transit. Refund or Exchange: Once we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be credited to your original payment method within 7-10 business days.
Certain items may not be eligible for returns, including:
Sale or clearance items: Any discounted or clearance clothing may be considered final sale and not eligible for return. Customized or altered items: Any clothing that has been customized or altered cannot be returned.
If you wish to exchange an item for a different size or color, you can request an exchange within the same 7-day return window. Simply follow the return process, and once your item is received, we will ship the replacement item to you. If the desired item is not available, we will offer a refund or store credit.
Important Notes:Return Shipping Costs: In the case of a return, you are responsible for return shipping costs unless the item received is defective or incorrect. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately so we can resolve the issue promptly.
Our 7-day return policy is designed to give you peace of mind while shopping with us. We strive to make the return process as smooth and straightforward as possible. Should you have any questions or concerns, our dedicated customer service team is always here to assist you.
Shop confidently knowing that at Alli I Villin, your satisfaction is guaranteed!